Our Standard Donation Campaigns and Donation Forms allow payment via bank/ACH. The ACH processing fee is 1.5% + 30 cents per transaction. (with a $5 limit).
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By default, we give donors the option to cover the ACH processing fee. If the donors choose not to offset this fee, it will be deducted from the funds raised.

For example, if a donor gives you $100, you will receive $98.20 ($100 minus 1.5% + $0.30). Most donors choose to cover the ACH processing cost so that the organization receives 100% of their intended donation. In this example, the donor would increase their contribution to $101.53 to offset the fee, ensuring the organization receives the full $100.

Of note, you also have the option to choose whether you want to allow donors to optionally cover the transaction fees (and platform fees if you are on the Flex or Partner Plan), whether you want to mandate it, or whether you want to hide the option entirely.

You can change this setting within the Membership Plan section of your dashboard.
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