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A Step-by-Step Guide to A Live Auction Campaign
A Step-by-Step Guide to A Live Auction Campaign

Creating and running your organization's Live Auction is simple and easy with BetterWorld. Here is a step-by-step guide to help you get started.

Anna Speicher avatar
Written by Anna Speicher
Updated this week

1. How to Create a Live Auction

In this video, you will learn how to create a new Live Auction from your dashboard and walk through the Live Auction setup!

2. How to Add Items to Your Live Auction

In this video, you will learn how to add new items to your Live Auction, add photos to your items and explore the item's settings.

3. Instant Items

In this video, you will learn about BetterWorld’s Instant Items and how to add them to your Live Auction.

4. How to Copy Items and Organize Item Sections

In this video, you will learn how to copy items from a previous Auction, add custom item sections and manage your item sections.

5. How to Add Impact-Giving Items to Your Auction

In this video, you will learn how to import your Impact Giving Campaign into your Live Auction. Before you can add Impact Giving items to your Live Auction, you will need to create an Impact Giving Campaign in the Donations section of your dashboard. Once all items have been added, you can import them into your Live Auction.

6. How to Use the Item Donation Form

In this video, you will learn where to find and edit your item donation form. How to send it to donors and import received items.

7. How to Set Default Fulfillment Text and Set Fulfillment Methods

In this video, you will learn how to edit the default fulfillment text that will appear on your Live Auction items page and also how to set a fulfillment method for each item. You can customize each item's fulfillment method by allowing pick-up, shipping, and setting a shipping rate.

8. How to Make Your Auction Public

In this video, you will learn how to make your Live Auction public so it can be viewed on your profile page and viewed by bidders! We will also walk through your Live Auction's Settings page.

9. How to Display your Live Auction at your Event

In this video, you will learn how to use the Display View slideshow and how to change the items' order.


10. How to Input Your Winning Bidders & Close Your Live Auction

In this video, you will learn how to input your winning bidders and officially close your Auction. Closing your Auction will sent an email to all winners notifying them to checkout and complete the payment for the items they won.

11. How to Use the Fulfillment Center to Connect With Winning Bidders

In this video, you will learn how to communicate with winning bidders using the fulfillment center and how to keep track of which winners have received their items.

12. How to Withdraw Funds

In this video, you will learn how to withdraw the funds you have received to your bank account.

I hope you found these videos helpful! If you have any questions feel free to reach out to our support team at [email protected].

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