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Auctions
How do we run an auction on BetterWorld?
Online Bidding vs. Live Bidding
A step-by-step guide to an Online Auction campaign.
How do I display sponsors on my auction page?
Can I generate a QR code for my Auction campaign?
We are going to have an in-person silent auction and would like QR codes available for donors to scan to bid. Is this possible?
How many members of our auction committee would have access to the site to help upload pictures and edit descriptions?
Can I add a video to the auction?
Can I link different campaigns together?
How many items should I have in my auction?
Is there a limit to the number of items we can list in one auction?
If we run into some kind of bidding snag or issue during our event, is there technical support we can contact?
We have items that are a set price and we do not want to auction them. What do you recommend?
Get to know BetterWorlds Auction tool!
How do I create an auction with live bidding?
How do I enter winning bids in my live auction and charge the winners?
Live Auction Tool Display View
How will live auction winners pay for their items?
Can winners be notified when I ship their auction items?
How will I know if a winner paid for their items?
How do I mark an item as received or shipped?
How to Mark a Winner's Bids as Paid Using Our Live Auction Tool
What are Instant Items and how do they work?
How much money can we make off of Instant Items?
How do I add Instant Items to my auction?
Can bidders pay for Instant Items with cash or a check?
How to set the starting bid on an Instant Item?
How will fulfillment work for Instant Items?
Can I add Instant Items to my live auction?
What are the credit card fees on Instant Items?
Why is my leading bid total less than the amount of bids I have received?
What happens if no one bids on the Instant Item we added to our auction?
How do I add an item to my auction?
How do I edit an auction item?
How do I add impact items to my auction page?
How do I rearrange pictures for an auction item?
How do I disable online bidding for an item?
How do I add images to an auction item?
Can I copy items within the same auction?
I don't see the item I uploaded!
How do I delete an auction item?
How do I add items from my "item donation form" to my auction?
How do bidding increments work? (And where can I change them?)
How can I change display categories of auction items?
How can I acknowledge the donor of an item in the auction?
If I have multiples of the same item, what is the simplest way to duplicate them?
How many images can I have per auction item?
What size should auction images be?
Can items be added or edited after the auction is live / published?
Can I add items after the auction has started?
Can I add multiples of the same item?
Can I remove an item while the auction is live?
Can I copy items from one auction to another?
Can I have some items end before the auction ends?
Can we hide or unpublish auction items?
Where to find QR codes for individual Auction Items?
Can I see the total estimated value of all auction items?
Can we set a reserve price for auction items?
Is there a buy-it-now option for auction items?
Do bidders need a credit card to bid?
How do bidders create accounts? Are they required to create an account before they can "enter" the auction and place a bid?
Will bidders be notified if they are outbid?
Why can't I see max bids on the auction dashboard?
Can I see participants in the auction? Can bidders see who they are bidding against?
Do bidders have to set up a stripe account in order to bid?
How can bidders make a donation in an auction?
Can there be multiple winners for one auction item?
How does "Popcorn Bidding" work?
Can I modify "other popular items" that are displayed below the auction items?
How to place a bid from your phone
Is there a button to start the auction? Or will it automatically go live?
How do I publish my campaign?
Do you all advertise on your site for our auction? Or is that up to us?
What link do I send people to bid?
Is it possible to have a short code that we can give people?
How do I launch ahead of taking bids?
Do bidders receive reminders when the auction is about to end?
End of auction walkthrough for online bidding.
How do I close the online auction, charge cards, and connect winners with their items?
Can winning bidders pay with cash or check?
What does the auction item receipt look like?
A donor's payment failed, and they're having trouble retrying the transaction.
What happens if a bidder's payment fails?
How does shipping work?
I haven't received my funds yet!
How do I download a spreadsheet of my Internal Notes on each item?
Is there a way to get a list of the original starting bids on all the auction items?
Is it possible to have a report of the items we have for auction?
How will winners get their items?
How do I issue refunds?
What forms of payment can our auction bidders use?
Do we have to use credit cards to collect payments?
What’s the best way to handle fulfillment?
A bidder's payment failed. What now?