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How to connect BetterWorld to Blackbaud: a step-by-step guide

This feature enables synchronisation from your BetterWorld data to your Blackbaud Raiser Edge NXT account.

Sam Jauch avatar
Written by Sam Jauch
Updated over a week ago

Follow these simple steps to establish the connection:

  • Transactions → Gifts: Automatically push donation and transaction data from BetterWorld into Blackbaud as structured gift records along with associated Constituent.

  • Donors → Constituents: Synchronises donor information to Blackbaud constituents.


Connecting your data to Blackbaud

  1. Access the Blackbaud Marketplace

    To begin, connect your Raiser’s Edge NXT account to BetterWorld in the Blackbaud Marketplace.

  2. Connect the app
    In the Marketplace, click “Connect” on the left-hand side and accept the confirmation dialog.

  3. Return to BetterWorld
    After the connection is established, return to the Integrations page in BetterWorld and initiate the login process.

  4. Authorize access
    Blackbaud will prompt you to authorize BetterWorld so data can be synced. Approve the authorization to continue.

  5. Confirm success
    Once authorization is complete, you’ll be redirected back to the Integrations page in BetterWorld and see a success message.

  6. Please note: After logging in, transactions will not sync unless a default fund is set. When creating a Gift object in Blackbaud, an associated Fund object is required. You can set your default Fund in the integrations page

    Please note: If you’d like to assign a specific Fund per campaign, you can do so in the campaign’s advanced settings. This will override the default Fund.



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