Use this article to choose whether paddle numbers are kept on your donor records after your events end, using the paddle number setting in donor management.
What happens to paddle numbers after your events end
By default, BetterWorld clears paddle numbers automatically once all of your events have been over for 45 days. This lets you reuse the same paddle numbers at your next event. If you'd rather keep paddle numbers on your donor records, you can turn on the paddle number setting in donor management.
How to turn on the paddle number setting
To keep paddle numbers after your events end, follow these steps:
From your dashboard, click Donor management in the left sidebar.
On the People page, click Settings in the top right corner.
In the Settings pop-up, under Paddle number setting, check Keep paddle numbers after events end.
Click Save.
Done! Paddle numbers will now stay on your donor records after your events end, so you have a record of which paddle number each donor used.
To go back to clearing paddle numbers automatically, follow the same steps, uncheck Keep paddle numbers after events end, and click Save.