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How to contact support?

BetterWorld offers support to organizations and their donors. Email, chat, phone call or Zoom with us!

Sam Jauch avatar
Written by Sam Jauch
Updated over 2 months ago

Our support team is always happy to help! We have a few ways you can reach us.


Though the messenger:

You should see the messenger icon in the bottom right of your screen. Click on the Icon to send us a live chat or submit a ticket.

You may already be in the message reading this article. In that case, click "Messages" to chat and "Home" to submit a new ticket. You can use the "Tickets" button to track the status of your ticket.


Email:

Email us at [email protected]. Our team will get back to you within 24 hours!


Schedule a call with our team:

If a quick phone call would be most helpful you can schedule one here. If you have a more complex request that might be easier to work through on Zoom let us know. Just email our team with a description of your issue and let us know if you would like a Zoom call.

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