BetterWorld has great support for free! Our team of experts are ready to via live chat, email, and scheduled calls. While most organizations utilize free support we also offer upgraded support service to give you a more tailored experience and extended support on nights and weekends.

Concierge Support: Enjoy peace of mind with dedicated phone support throughout your event. Our team will be on standby to assist with any questions, troubleshooting, or last-minute adjustments, ensuring everything runs smoothly from start to finish. Whether you need help navigating our platform, managing logistics, or addressing unexpected challenges, we're here to support you in real time. ($275 per event)

Concierge Plus Support: Get expert guidance for a seamless campaign. This includes planning assistance, insider tips, night-of support, and personal Zoom onboarding. Ideal for first-time organizers or anyone who wants extra reassurance, our team will help double-check details and ensure everything is set up for success. Once signed up, you’ll receive an email from your concierge to schedule your kick-off call. ($475 per event)

To sign up for Concierge Support or Concierge Plus Support, simply navigate to the Concierge Add-ons section in your dashboard.