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Where is the Zip Code? I can't check out.
Where is the Zip Code? I can't check out.

Having trouble locating the postal/zip code when entering your credit card information?

Whit Hunter avatar
Written by Whit Hunter
Updated over a week ago

Stripe, our credit card processor, has embedded their format into BetterWorld's check-out page. Unfortunately, we cannot change this, but hope this article can help you easily locate the zip code when entering your credit card information.

When you're on the check-out page, you will see the in fields to insert your credit card information. Notice the zip code is not shown.

Screenshot 2023-12-03 at 13.27.38

However, when you begin typing your credit card number, the zip code field is automatically generated!

Screenshot 2023-12-03 at 13.28.44

Here is a helpful that shows you how the zip code appears. Notice the postcode slot appears to the right as the credit card numbers are being typed on the left.

Here is a helpful video attachment that shows you how the zip code shows up on the screen.

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