Donor & Participant Questions
By Whit and 6 others7 authors58 articles
- How to request a refund
- How to change my email address
- How to access my account
- How to find my receipt
- How to find an auction or organization on BetterWorld
- How to donate anonymously
- How to make a donation using ACH or bank payments
- Unrecognized charge from BetterWorld on my bank statement
- How to view past donations without a BetterWorld account
- How to make a donation using Google Pay
- How to make a donation using Apple Pay
- How to ask my employer to match my donation
- How to donate an item through the item donation form
- How to find my receipt without a BetterWorld account
- How to change the card associated with an auction item
- How to sign in to bid
- Can I retract a bid I have made?
- How do bid increments work?
- How to see my bidding history
- Can I see who I am bidding against?
- How to receive outbid notifications and auction updates
- How to know if you are the winning bidder
- How to change or update my shipping address
- How to know when you will receive the item you won
- How to complete, update, or retry payments for auction items
- How to find your favorited auction items
- Are your winning bids tax deductible?
- Are my business's item donations tax deductible?
- How to place a bid
- How to buy an auction item at the Buy-it-now price
- How to join a peer-to-peer campaign
- How to edit your participant page in a peer-to-peer campaign
- How to add or edit activity counts on your a-thon page
- How to make a pledge for an a-thon campaign
- How to create a team and invite others to join
- How to add a video to your peer-to-peer page as a participant
- How to make a donation on a peer-to-peer or a-thon campaign