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How to Move a Donation

Learn how to easily transfer a one-time donation from one campaign to another.

Anna Speicher avatar
Written by Anna Speicher
Updated this week

You now have the ability to transfer a non-recurring donation between Donation Forms, a Standard Donation, Crowdfunding, and Peer-to-Peer Campaign. If a donor accidentally makes a donation to the wrong campaign you can now easily resolve this from your end! Here's how:
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1. From the dashboard click on Donation Campaigns, then click Manage on the campaign that has the donation you'd like to move.

2. On the Overview page you will find a report of all donations to this campaign. Under the "Details" column click View next to the donation you'd like to move.

3. A new page with the donation's details will pulled up. Scroll to the bottom of this page and click Move this donation.

4. Open the "Select Campaign" dropdown menu and choose the campaign you'd like to move this donation to. In this list you will see the titles of all your Donation Forms, as well as Standard Donation, Crowdfunding and Peer-to-Peer Campaigns.

5. If you selected a Peer-to-Peer Campaign you can now also select a participant. Simply choose a name from the "Select Participant" dropdown menu.

6. Lastly, click Move.

7. Done! You have successfully moved the donation to a new campaign! You will automatically be redirected to the campaign you selected and will see the details of the donation you just moved.


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