How to check in guests with the Events app

From your event's overview screen, tap into Attendees to see your full guest list.

At the top of the Attendees tab, you can filter the list by Not here, Here, or All, and search for a specific guest by name.

Please Note: "Here" and "Not here" update in real time, so this is a good way to keep an eye on who's checked in throughout your event without needing to scan or search.

Each guest on the list has a check-in toggle next to their name. Tap it to check them in — you'll see a Confirm check-in prompt asking you to confirm before it's finalized.

Tap Mark as here to complete the check-in. If you check someone in by mistake, you can tap the toggle again to undo it.

If a guest has their ticket email pulled up (or printed), tap the Scan QR button to open the scanner, then align the QR code in the frame. A matching guest is checked in automatically.

Tap directly on a guest's name (rather than the check-in toggle) to open their details. Here you can see their ticket details — ticket type, table, and seat — and complete their check-in from this screen as well with the Complete check-in button.

Please Note: From this screen, you can also select a donor record to add a card on file for that guest — useful if you'll be collecting a pledge, bid, or other payment from them later in the event. This step is optional and isn't required to check someone in.

Not every guest arrives already tied to a donor record — for example, someone attending as a plus-one, or a guest whose invite didn't go through your usual donor pipeline. From a guest's details screen, tap Select new or existing donor to link them to a record in your donor database.

You'll have two options:

Existing donor: Search your donor list by name or email and select the matching record.

+ New donor: Create a new donor record on the spot with the guest's First name, Last name, and Email. Phone and Paddle number are optional. Tap + Save new donor to create the record and link it to this guest.

Please Note: Linking a donor record lets you add a card on file for that guest and track any pledges, bids, or payments they make during the event under their own donor profile — it's worth doing for any guest you expect to collect a payment from, even if they arrived as someone else's plus-one.