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How do I remove / refund an offline donation I added?
How do I remove / refund an offline donation I added?
Whit Hunter avatar
Written by Whit Hunter
Updated over a week ago

The short answer is -- if you're logged in as an admin -- head here, and click the three dots next to the donation you'd like to refund / remove.

Here's the longer walkthrough:

Click on your logo in the upper right corner, and select Payments & Payouts:

Screen Shot 2021-03-09 at 8.21.12 AM

Next, click on "Payments Received"

Screen Shot 2021-03-09 at 8.21.25 AM

Next, click on "Offline"

Screen Shot 2021-03-09 at 8.21.37 AM

Finally, click the three dots next to the name of the donor whose donation you'd like to refund / cancel.

Screen Shot 2021-03-09 at 8.21.46 AM

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