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I don't see the item I uploaded!
Whit Hunter avatar
Written by Whit Hunter
Updated over a week ago

Note: This article is intended for nonprofit admins who are running an auction.

There are two places your uploaded item could be, and it depends on how you uploaded the item.

If you used the "Item Donation Form", items will show up in "Item Donations":

Screen Shot 2021-03-04 at 7.49.39 AM

You'll see all the items here, and you can import them into the auction of your choice:

Screen Shot 2021-03-04 at 7.50.43 AM

This normally solves the issue! The only other place the item could be would be in the Auction tab itself. To get there, Head to Auctions on the left-hand menu, click "Manage", then click "Items". From there, you'll see all the items you (or anyone) uploaded to that auction. (Make sure to scroll down if you don't see your item at first!)

Screen Shot 2021-03-04 at 8.05.01 AM

If either of those solutions doesn't work, feel free to reach out to our support team and we can look into it for you!

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