To request a refund from BetterWorld, please reach out to our support team through the 'Contact Us' button at the top of the page or email us at [email protected]. Our Support team is here Monday - Friday 9:00 am - 5:00 pm EST and we will get back to you as soon as we can. Often within a few hours!

To request a refund from an organization (such as a ticket purchase or donation), please first reach out to your contact at the organization directly! We're always happy to step in if needed -- but most things get resolved easily by working with the organization.