1. From your dashboard, click on Donation campaigns.
2. Select your A-Thon campaign by clicking Manage.
3. You will see the pledges in the Overview section.
These pledges are ready to charge only after your campaign ends. To make sure your campaign's end date is set, click on the Settings tab on the left-hand side. After you have confirmed your campaign's end date continue to step 4.
4. Click Pledge payments.
5. You will see the pledges in the "Ready to charge" column on the left.
However, there is one important step to complete before charging all donors:
Before charging, please be sure to set the activity count for each participant. You can do this on your dashboard, or you can have registered participants save their own activity counts.
Please Note: Once a pledge has been processed for a participant, their activity count will be locked. So please be sure the activity counts are finalized before charging.
6. To verify the activity count is correct before charging donors, click on Participants and then select "Activity" Counts on the top menu.
7. Confirm all completed activity counts are accurate, and click Save for each.
8. Now you're ready to proceed with payments!
If you do not want to charge someone's card, you will need to move them from the "Ready to Charge" column to the "Don't Charge Yet" column on the right before you charge everyone else's card. You can do this by clicking the Don't charge yet button next to their name. This is commonly used if the donor wants to pay with cash/check.
9. Once you're ready to charge cards, click on the Charge now button.
10. You will receive a pop-up confirmation that you're ready to charge.
Click on Charge pledges.
11. You will see the payments below in the "Pledge Payments" report.
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You did it! You successfully charged your donors for their pledges.
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