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How to View and Manage Past Donations Without a BetterWorld Account
How to View and Manage Past Donations Without a BetterWorld Account

Here's How to Access Past Donations Made Using Guest Checkout

Yesenia Santiago avatar
Written by Yesenia Santiago
Updated over a week ago

Not all campaigns on BetterWorld require you to make an account in order to complete a donation. If you have previously participated in an organization's campaign without setting a password to create an account, you checked out as a "Guest". This article will show you how you can still access and manage your donation history!

How to Login to Your Guest Account

  1. To verify you do not have a BetterWorld account, click this link to sign in. If you do have an account but forgot your password, you can always click Forgot Password to send a reset link to your email. Or feel free to utilize our Magic Link option to send a unique login link to your email!

  2. If none of the above works, it is likely that you do not have a BetterWorld account. This means you have previously checked out as a "Guest". To access your Guest Account, click this link to be taken to the Guest Center. You'll be asked to enter the email you used when you made your donation(s).

  3. Please note: If you receive the error message "You already have a BetterWorld account", please try to login to your account here.

  4. After entering your email, a unique link will be sent to you! Head to your email inbox to find it.

  5. The email you receive will come from BetterWorld and look like this, click Manage my donations in that email to be taken to your Guest Account.

  6. Now you have successfully logged into your account! Here you can view past donations, manage reoccurring donations and update your payment methods!

How to View Your Recent Participation Activity

  1. Login to your Guest Account here.

  2. On the main page of your account, click any campaign at the top to view your past activity!

How to View and Manage Reoccurring Donations

  1. Login to your Guest Account here.

  2. On the main page of your account, click Reoccurring donations on the left side of your screen

  3. Now you will see all your current reoccurring donations! You can use the hyperlinks under the Organization column and Campaign column to view the pages of the organization and campaign you participated in. To edit the reoccurring donation click Edit on the far right of the row.

  4. Here you can view the details of your reoccurring donation, cancel the donation or update the payment method associated with it.

  5. To cancel the reoccurring donation click the Cancel button next to Active.

  6. To update the payment method associated with the reoccurring donation, scroll down until you see Update Payment Method.

  7. Make sure to click Save when finished!

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