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How to view responses to custom questions for an impact giving campaign

Find the answers to your custom questions for impact giving Items

Yesenia Santiago avatar
Written by Yesenia Santiago
Updated over a week ago

You can easily view responses to your custom questions for impact items directly in the dashboard or by downloading the overview report.


How to view the custom question responses on the dashboard

  1. From your dashboard, head to your Impact Giving campaign in the Donation Campaigns section, and click Manage.

  2. Now that you're on your campaign's Overview page, scroll until you see the All donations table.

  3. To view the responses to your questions, simply click on the items for a donor under the IMPACT ITEMS column to view the details of their purchase.

  4. A pop-up will appear, displaying all custom questions and the answers for the item(s) purchased in that donor's transaction.


How to download the custom question responses

  1. From your dashboard, head to your Impact Giving campaign in the Donation Campaigns section, and click Manage.

  2. Now that you're on your campaign's Overview page, scroll until you see the All donations table. Click the download icon at the top of the report bar. This will download a csv report including all custom questions responses.

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