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A bidder's payment failed. What now?
Sam Jauch avatar
Written by Sam Jauch
Updated over a week ago

When a bidder’s payment fails, our system will send them a link to retry their card or enter in a new card. They'll complete the transaction and your dashboard will be updated to show a successful payment.

If you're in communication with the bidder, you can direct them to head to "Auction Transactions" to retry the charge.

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