Our payment service provider, Stripe, charges an industry-standard card processing fee of 2.9% + $0.30 on each transaction.
When a bidder wins multiple items in an auction, they are charged once for all their items at the end of the auction. For example, if you win two items with $100 bids, this is a breakdown after all fees have been taken into account:
Line item | Amount |
Winning bid on item 1 | $100.00 |
Winning bid on item 2 | $100.00 |
Subtotal | $200.00 |
Stripe fee (2.9% + $0.30 of the subtotal) | $6.10 |
Total received by organization | $193.90 |
For each campaign, we give you an opportunity on the bidding page or checkout page to cover the cost of the processing fee. If you do so, the organization will receive the full value of your winning bids! We calculate the donation amount that would result in the organization receiving 100% of your bid/donation value. The formula for calculating this amount is outlined here. If you opt in, we will charge your card for a donation in this amount when the auction ends and payment is collected.
If we apply this to the example above:
Line item | Amount |
Winning bid on item 1 | $100.00 |
Winning bid on item 2 | $100.00 |
Fee offset donation | $6.28 |
Subtotal | $206.28 |
Stripe fee (2.9% + $0.30 of the subtotal) | $6.28 |
Total received by organization | $200.00 |
We want to keep things clear and simple, so you know exactly what to expect! These fees help us provide a secure and reliable payment system, making sure your auction experience is smooth and hassle-free!