Instant Items are charged like any other Auction item on BetterWorld. However, at this time, offline payments for Instant Items cannot be accepted. The only way to pay for them is with a card because we need to make sure the reserve price for the item can be paid to the provider.
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You can add Instant Items to your Live Auction, but the payment for this item must be made through an "Online Bidding Auction" to ensure the backend process is completed. Here's how it will work:

1. First, you'll need to create your Live Auction and add the Instant Items.

2. Then, create another Auction and choose online bidding when prompted. You only need to add the Instant Items to this Auction and you can keep it set to private so none of your bidders see it. This Auction will only be used for your organization to pay for the Instant Items that have been won in your Live Auction.

3. Host your Live Auction! Once the Auction ends, enter the winning bidders/bids including the Instant Item winners. Here is a quick article that shows you how to charge your winners.

4. Once your Instant Item winners have paid you will head to the online bidding Auction you set up and place a bid for the reserve price using a card that belongs to you or your organization. The reserve price is set as the starting bid by default. Close the Online Auction and charge your card. Once you pay for the item at the reserve price this will automatically notify our team!

5. A member of our team will reach out to you via email with fulfillment instructions and you can just let us know the name and email of the actual winner. We will do the rest and connect them with their item!
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The Stripe fees are 2.9% and 30 cents a transactions. The fees are the same as non- Instant Items and bidders can still opt-in to cover the Stripe fees for your organization! The Stripe fee will be calculated based on the full winning bid.
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