Happy to help! We'll get this figured out for you ASAP!
In most cases, the transaction you're seeing is from donating or participating in an organization's fundraising campaign that is utilizing our platform. BetterWorld provides our software tools to 95,000+ organizations, who run auctions, sell tickets to events, accept monetary donations, and more, all around the U.S.!
Anyway, we would love to help clarify any charges. Please click the chat bubble at the bottom right of your screen to create a ticket with your email and any additional information we might need. We'll take a look at the charge and get back to you within 24 hours!