Skip to main content
All CollectionsDonor & Participant QuestionsTicketed Events
How to Find the Guest Tickets You Purchased
How to Find the Guest Tickets You Purchased

A Step-by-Step Guide to Locating Your Event Tickets

Whit Hunter avatar
Written by Whit Hunter
Updated this week

The first place to look for your tickets would be in your email inbox. All receipts are automatically sent there. You can try searching "BetterWorld" or "[email protected]".

The good news is, even if you can't find your email confirmation/receipt, the organization will have your purchase and tickets on their Attendees List!

The second place you can find a receipt is in your BetterWorld account. Here's how:

  1. Head to My Account, and click on the product that you're looking for a receipt for (i.e. a donation receipt, a ticketing receipt, and so on).

    Screen Shot 2021-02-12 at 3.56.20 PM

  2. Click View next to the transaction to see the receipt.

Screen Shot 2021-02-12 at 3.56.32 PM

Did this answer your question?