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How to find your event tickets and guest tickets

Find your event ticket and receipt easily via email or in your BetterWorld account, complete with a QR code for seamless check-in

Whit Hunter avatar
Written by Whit Hunter
Updated over 3 months ago

After purchasing your ticket(s) to an organization's event, you will receive an email confirmation and receipt. The ticket will be attached to the email as a PDF with a QR code. This QR code can be scanned by the organization to check you in at the event! Once opened, it will look something like this:

The good news is, even if you can't find your email confirmation/receipt, the organization will have your purchase and tickets on their Attendees List!
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The first place to look to find your ticket would be in your email inbox. All receipts are automatically sent there. Just search "BetterWorld" or "[email protected]"

The second place you can find receipts is in your BetterWorld account:
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1. Head to My Account, and click on the product that you're looking for (i.e. a donation receipt, a ticketing receipt, etc.).

Screen Shot 2021-02-12 at 3.56.20 PM

2. Click View next to the transaction to see the receipt.

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