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How to Send PDF Tickets

How to Add PDF Tickets to the Confirmation Receipt to Use for Easy Check-In at Your Event

Yesenia Santiago avatar
Written by Yesenia Santiago
Updated this week

You can add a PDF ticket to your guests' confirmation email! When your guest purchases their ticket(s) they will receive an email confirmation and receipt. You can choose to include a PDF attachment in their email, which will serve as their ticket. To include PDF tickets follow these steps:

  1. Click Manage on your ticketed event

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  2. Navigate to your Settings

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  3. Under the Event Details section you will see the option to Attach ticket PDFs to order receipts. Click the box to include the PDF tickets!

The tickets will now be sent as a PDF attachment in your donor's confirmation receipt with a QR code attached to it. The QR code can be scanned by your organization to check your guests in at the event! Once opened, the ticket will look like this:

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