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Will a Donor Be Notified if They Don't Fulfill Their Pledge?
Will a Donor Be Notified if They Don't Fulfill Their Pledge?

Learn about the text and email reminders we send to pledgers.

Whit Hunter avatar
Written by Whit Hunter
Updated today

When a donor makes a pledge through the Paddle Raise campaign, they will be prompted via text and email when they first make a pledge. Here is an example!

Text notification

1st reminder

Email notification

Screenshot 2023-10-08 at 11.29.42


Please Note: If the donor has not completed the pledge after about 12 hours from the moment they placed the pledge, they will receive another reminder via text and email.

Text reminder

second reminder

Email reminder

Screenshot 2023-10-08 at 11.30.35


If the donor has not yet fulfilled their pledge after these two reminders, the admin will be able to send yet another reminder from the dashboard. Click here for a step-by-step guide on how to do that!

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