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Will a donor be notified if they don't fulfill their pledge?
Will a donor be notified if they don't fulfill their pledge?
Whit Hunter avatar
Written by Whit Hunter
Updated over a week ago

When a donor makes a pledge through the Paddle Raise campaign, they will be prompted via text and email when they first make a pledge. Here is an example!

Text notification:

1st reminder

Email notification:

Screenshot 2023-10-08 at 11.29.42

If the donor has not completed the pledge after about 12 hours from the moment they placed the pledge, they will receive another reminder via text and email.

Text reminder:

second reminder

Email reminder:

Screenshot 2023-10-08 at 11.30.35

If the donor has not yet fulfilled their pledge after these two reminders, the admin will be able to send yet another reminder from the dashboard. Click here for a step-by-step guide on how to do that!

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