After the auction is over, winners will be directed via email to a unique fulfillment page for each item they won. There, they will be able to correspond with you and mark whether they have received their item.
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You can also set custom 'fulfillment preferences' for the entire auction, or for specific items.
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We recommend optimizing for simplicity on your end. For example, let donors know that items can be picked up at a specific time and place. Then allow anyone for whom that's not possible reach out to you on the fulfillment center. This streamlines the process and reduces your workload!
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Below you can watch a video about how to use the fulfillment center to connect winning bidders with their items.
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