BetterWorld

Yesenia Santiago

Kerri Ali

Anna Speicher

Ticketed Events

Setting Up and Managing a Ticketed Event with BetterWorld is Quick, Easy, and Explained in Our Video Series

A step-by-step guide to a ticketed event campaign

Simple Steps to Locate and Use the QR Code for Your Ticketed Event

How to find the QR code for your ticketed event campaign

Here's how you Can manage offline tickets

How to delete, remove or refund an offline ticket

How you can modify ticket quantities and manage ticket availability

How to add a ticket quantity for an event

Learn the steps to establish a maximum quantity limit for your event

How to set an overall ticket limit for your ticketed event

Learn how add-ons allow you to offer extras like merchandise, VIP upgrades, and donation boosts alongside your tickets!

What are ticketed event add-ons

You can now include add-ons for your Ticketed Events that donors can easily purchase with their tickets!

How to create an add-on purchase or donation to my ticketed event

Learn how to easily rearrange, delete, edit and view add-ons on your Ticketed Event.

How to manage the add-ons of my ticketed event

Learn how to add up to four images to your event page.

How to add photos to your ticketed event

Learn how to easily add any video that is hosted on YouTube or Vimeo to your campaign page

How to add a video to your ticketed event

Learn how to share event highlights with our event banner

How to add a callout banner to your ticketed event

Easily customize your ticketed event page to match your brand

How to change your event color for your ticketed event page

How to create a banner image for your event in Canva

Getting Started

You Can Add as Many Types of Tickets as You Like—Here’s How!

How to add other ticket options to your ticketed event

How to group tickets or create ticket packages for your event

Walk-in guests or paper tickets purchased offline can be easily added to BetterWorld!

How to add offline or paper tickets to your event

How to Resolve Issues with Missing Tickets for Your Event

What to do if ticket options are not showing on the event page

You Can Restrict Ticket Visibility and Create Exclusive Access

How to make a ticket private

Add guests to your tickets using a unique registration link.

How to add guest information after the ticket purchase

Easily attach QR-code tickets to confirmations and resend them when needed

How to set up and resend PDF tickets for guests

Learn how to copy ticket types within the same Event and to another Event.

How to copy ticket types

Johalys Marte

Ticketing

The process for registering guests of ticket holders and ensuring a smooth check-In experience

How ticket purchasers’ guests can register for the event

Here's how you can locate and effectively communicate with Your guests through email

How to find a list of your guests' email addresses

Admins can enter or change guest names straight from the attendees' list.

How to add or edit guest names for ticket purchasers

Guests will pre-register Either by performing a transaction online or by submitting their pre-registration form

How to use the pre-registration form for your event

Whit Hunter

Registration & Guest Communication

A step-by-step guide on using BetterWorld's table management tool

How to manage table assignments for your event

Table Management

Here is a video walkthrough on BetterWorld's discount codes

How to create a discount code

Here is a video walkthrough on displaying your sponsors

How to display sponsors on the event page

The differences between BetterWorld's discount codes

Discount codes: fixed amount vs percentage

Discount Codes & Sponsors

Utilize Custom Questions per Ticket Type or per Purchase to Collect Necessary Information for Your Event

How to add custom questions to a ticketed event

There are two types of custom questions you can add for events... Here's how to view the responses for each!

How to view responses to custom questions for your event

Add a custom question to your event tickets to ask ticket holders about their meal preferences!

How to ask your guests for their meal choice

Sam Jauch

Custom Questions

Checking In Attendees Is Easy With or Without QR Code Tickets

How to check in guests at the event

Assign paddle numbers to guests easily at the same time as check-In

How to assign paddle numbers to guests at check-in

Assigning paddle numbers to event attendees.

How to assign paddle numbers to event attendees

Check - In

Sending yourself a test receipt to see what your donors will receive is easy!

How to send yourself a sample receipt for ticketed events

Easily copy previous reoccurring ticketed events!

How to copy a previous event

It's likely your event has Not been published, here's how to fix that

What to do if you can’t see your event page

Redirect your ticket purchasers to a new page after they complete their transaction!

How to redirect ticket purchasers to a new page after checkout

General Questions

Find answers and get help from Intercom Support and Community Experts

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