BetterWorld

Aneysi

Whit Hunter

Anna Speicher

Getting Started

How to sign up

Learn what the profile page is, why it is useful, how to view it, edit it and share it with donors!

How to use, edit & share your organization's profile page

Learn how to change your organization's name, web address, add an EIN and change time zone.

How to edit & add organization info

Add and manage your teams members' permissions easily in your team settings.

How to add team members to my organization

Creating your first fundraising campaign is easy!

How to create my first campaign

Learn how to rearrange and feature any of your campaigns on your profile page!

How to feature and rearrange campaigns on my profile page

Sharing your campaign page with donors is easy!

How to share my campaign page

Easy! You can start raising funds ASAP and set up payout later.

How to raise funds on BetterWorld before connecting a Stripe account or bank account

You can set your preferred interval/frequency for a donation report to be sent to your email.

How to set up activity report emails

We can create a shorter link for any of your campaign pages.

How to create a short code that I can share with donors

How to sign up to raise funds on behalf of another organization

Follow these steps to verify your BetterWorld fundraising account and enable ACH payments and DAF donations for your organization.

How to verify your fundraising account

Sign up & set up  

Learn more about Stripe, how to connect a bank account and withdraw funds, Stripe issues and payout fees.

How to receive the funds I raised

Learn more about the check payout process and restrictions.

How to receive a check payout instead of linking a Stripe account

Learn how to download a CSV file of all received donations and donor contact information for a custom date range and for specific campaigns.

How to download a payment report and filter by date and campaign

Verified non-profits on our Partner or Keystone plan can now set up automatic payouts!

How to enable and set up automatic payouts

Yesenia Santiago

Receiving funds

Learn how to easily log in and get to your dashboard.

How to log in to my account and access the dashboard

Magic links are one-time-use links that can be sent to you via email to help you sign in when you forget your password.

How to use a magic link to sign in to my account

Forgot your password? No problem! Not getting the password reset email? We can help with that as well.

How to reset my password

Learn how to easily delete a duplicate account that was created by accident.

How to delete my organization's account (I created multiple)

Help an organization manage their fundraising by becoming a team member!

How to join an organization's team and access their dashboard

Sam Jauch

Johalys Marte

Accessing my account

Learn about the automatic receipts we sent donors via email.

How to send a donor proof of their donation for tax purposes

Learn how to create a hyperlink in your campaign's description.

How to hyperlink text on my campaign

Learn how to fix a donor's donation that is appearing under an account administrator's name.

How to fix an incorrect administrator's name on a donation

Learn how to switch account ownership from one administrator to another.

How to change an account owner

General questions 

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Reading along with you

English

url(https://downloads.intercomcdn.com/i/o/560782/8effd36a1c80c82355e3c195/e380c15cbf72ae413c0f2c4a3ff2dca6.png)