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Donor or Participant Questions
How do I place a bid?
How to place a bid on your phone?
How do I sign in to bid?
Can BetterWorld auto-bid for me?
What is a max bid?
Does anyone see my max bids?
Can you tell me about covering the credit card processing fee?
I put in the wrong bid - help!
Can I retract a bid that I've made?
Is there a certain set amount for the next bid or can I bid whatever I want?
How do I see my bid history?
Can I see who I am bidding against?
Will I be notified if I am outbid?
Can I receive text messages when I am outbid during an auction?
How do I change or update my shipping address?
How can I change the shipping address associated with an auction item?
How can I change the card associated with an auction item?
How will I know if I am the winning bidder?
When will I receive the item I won?
How do I pay for an item I've won?
My payment failed for an auction item
Are my winning bids tax deductible?
Can I get notified by text message if I've been outbid?
I favorited an auction item. How do I find it later?
How do I pay for my winning bid?
Can I make an anonymous donation?
How to make a donation on a Crowdfunding page.
How to make a donation using a Standard Donation campaign.
How to make a donation using Peer-to-Peer.
How to make a donation in an Impact-Giving campaign.
How to make and pay for a pledge using Paddle Raise
I am a participant in a Peer-to-Peer campaign, can I edit my donation page?
Can I pay for my pledge with a check?
How can I change the card associated with a recurring donation?
How can I cancel a recurring donation?